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March 17, 2009

Mhlabelo has a Dell 620 which constantly freezes shortly after startup, seemingly when the antivirus program NOD32 tries to startup.

The obvious first solution is to boot into safe mode by holding down F8 on startup. If the pc starts properly and continues to run then it may well be some program that starts with the pc on main startup. You could try temporarily uninstalling NOD32 while in safe mode or use “Start – Run – Msconfig” to locate the startup process for NOD32 and disable it to stop it starting with the computer.

While on the safe mode options screen you could also choose to restore the pc to when everything last worked.

In general, when computers freeze you need to look at what you done just before the problems started and try reversing it. You should also check your system has enough resources such as hard drive space and RAM and do regular virus and spyware checks. Also check the system fans are still running and the CPU is not overheating.

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