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August 19, 2009

Carol is getting the above message every 5 minutes and the broadband network connection cannot be established due to the remote server not responding.

The first thing I would have said would be to contact the ISP but Carol has already done this and they said it might be a corrupted internet explorer so presuming they know what they’re talking about the best course of action might be to download and install a fresh copy of internet explorer. To do that go here:

www.microsoft.com/windows/internet-explorer/default.aspx

Or better yet, try the FREE Firefox browser!:

www.mozilla.com/firefox/

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