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May 13, 2013

Mike has the unusual problem of having everything on the display of his old XP based PC show upside down! Rotating the monitor sorts it out temporarily but a longer term fix is needed.

While it’s possible that some kind of virus could have caused this it’s more likely that at some stage display software settings were changed. Try pressing CTRL + ALT + (Down/Up Arrow keys) at the same time. If that doesn’t work try adjusting your computers graphic card settings as below:

Right click on the Desktop – Properties – Settings – Advanced. Open the “Rotation Tab” and adjust accordingly.


May 2, 2013

Vikas has discovered a bad sector on his hard drive.

The only thing to do really is let Windows try fix the bad sector. If it can’t you may be looking at replacing the hard drive.

You can try a windows fix by following the instructions below:

  • Double-click My Computer (located on the desktop)
  • Right-click on the C: drive
  • Click on the Tools tab
  • Click on the Check Now button
  • Check “Automatically fix file system errors”
  • Check “Scan for and attempt recovery of bad sectors”
  • Click Start
  • Restart you computer when prompted and the utility will start automatically.

May 2, 2013

Abhay’s PC with Windows 7 keeps shutting down when watching a movie or playing “Need for Speed: Most Wanted”.

This is a classic sign that your computer can’t handle the resources necessary to run games and movies but since your computer specifications aren’t too bad I’m gonna guess it’s an issue with your Graphics/Video Card or your CPU is overheating. I’d try another video card if possible and if it’s still happening maybe the CPU fan or other internal fan is gone. The CPU might need some more thermal compound on it too.

There’s is also a chance that the power supply could be faulty.


March 13, 2013

Bob’s CPU and Computer shuts itself down while watching Blu Ray DVD’s.

The first thing that springs to my mind is that your computer might not be able to handle the data transfer required to watch Blu Rays so it overheats and shuts down. Is it an old, low spec pc that you recently added a Blu Ray player to?

Another thing could be that your graphics card or monitor can’t handle Blu Ray resolution. Can you try increase the resolution or try another graphics card?

The first thing I would do is upgrade the drivers for the Blu Ray player, Graphics card and Blu Ray player software and see how you go.


March 4, 2013

Finbarr is getting the above message on screen when the computer starts up and it covers the whole screen so there’s no access to the Start button, Toolbars, etc..

This Microsoft article seems to cover the issue but if you can’t access the methods outlined then I’d suggest doing it in Safe mode maybe?

http://support.microsoft.com/kb/967941