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June 20, 2012

Kieran manually (via the power button) powered off a frozen laptop with Windows XP on it and when trying to restart, it kept going to a blue screen of death with the error message “unmountable_boot_volume”.  In this instance it seems the file system got corrupted on power off. Fixing the issue involved booting the laptop with the XP recovery/OS disk in and pressing ‘R’ to go into repair mode when the windows install screen loaded. At the command prompt type “chkdsk /r” and press return then let the system basically fix itself. It took about 2 hours for this scan so be patient but when it was done the laptop booted back into windows normally as before.


April 26, 2012

Niall is getting the above error message when trying to login on XP startup. The user account or folders may have become corrupt or been deleted for some reason so best bet is to create a new user account in safe mode then restart the computer and see if the old folder and files are still there. You can then copy them over. See below for more info:

answers.microsoft.com


March 30, 2012

Christine’s pc turns off during Windows XP installation.

There are many possible reasons for this so not sure where to start. Computers turning off automatically regardless of what you’re doing is normally a sign of an overheating CPU. The CPU turns itself off to avoid damage. It may have started to overheat due to a fan failure, dust build up in the vents or heat sink failure.

Also try resetting settings in your BIOS to default and take out the CMOS batter for a few seconds first. Check your windows install DVD/CD is not scratched or corrupt.


March 30, 2012

Subash’s PC is running slow all of a sudden having been fine before.

There are so many possible causes for slowing computers. Here’s a few:

  • Lack of space on hard drive,
  • CPU overheating,
  • Viruses,
  • Corrupt registry,
  • Hardware ageing.

Try some of these fixes:

  • Clear unused files and programs,
  • Run Disc Cleanup,
  • Delete Restore Points,
  • Run a virus scan,
  • Run a system maintenance utility.
You could probably do with a better CPU and more RAM too at this stage. And maybe an operating system upgrade from XP.

A good virus scanner and registry cleaner is Bullguard Internet Security.


March 30, 2012

Bimalendu often gets the error “A Runtime Error has occoured, do you wish to Debug? Yes or No” while browing the net.

I’m going to presume you’re using Internet Explorer and this error is most common with that browser. Try upgrading to the latest version or try another browser like Firefox or Chrome at least to test.

You can also turn off this script debugging in Internet Explorer. More info HERE.