Questions & Answers

Ask A Question?

Browse Answers!

Subscribe to Posts

RSS Feed RSS Feed

or, for Email delivery,

Enter your email address:

Also on:

Author Archive

April 21, 2010

Waheed’s mouse is moving by itself and when he tries to regain control he can’t! I’d say either the mouse’s ball is dirty or the optics if its a laser mouse are blocked/dirty. Make sure if you’re using a laser/optical mouse that you’re not using it on a highly reflective surface. If it’s a wireless mouse maybe your batteries are draining? Try update the mouse drivers too. See if you can get a lend of another mouse to test and make sure it’s not the pc. New mice are fairly inexpensive too though if it comes to that.


April 21, 2010

Hardip has noticed that when playing games on his PC the gameplay slows down regularly or freezes. It seems obvious that your pc is underpowered for the types of games your playing Hardip. Double check the system requirements on the game box and then see exactly what you have on your system and if it’s within limits. You may find you need more RAM. You could also try disabling any other software or your net connection while your’e playing. Disable anti virus software especially and see if that makes a difference. Other possible issues include having a monitor that can’t refresh the game play fast enough.


April 21, 2010

Ian’s DVD/CD drive on Vista is not recognised anymore and he’s tried doinga virus check. I don’t think you trying to read 15 year old discs would be the cause unless the discs were seriously damaged and interfered mechanically with the drive in some way. It sounds like a registry problem and you may need to go in and edit certain values in the registry which is something I will refrain from advising on as things can go badly wrong when you edit the registry!

Try this article however:

http://www.askmehelpdesk.com/cd-dvd-drives/code-19-vista-home-basic-167169-2.html


April 21, 2010

Joanne has lost her main admin XP password and can’t get back into the computer! If there are any other admin accounts on the computer then you could login to one of them and change yours in Control Panel – User Accounts. If not then you may have to use your Password Reset disc supplied with the computer. Click the link you see when you wrongly enter your username on startup. If you don’t have this disc then try restarting the pc in safe mode by tapping F8 on startup. If you can get to the desktop here then change the admin user account password as above, if not then you may need to re-install windows. This shouldn’t be a big deal and you shouldn’t lose much if you forgot your password soon after creating it as you wont have had time to create much data!


April 21, 2010

Yoji can see flickering in a certain section of his display. I’d say it’s a long shot but try installing the latest video card drivers from your laptop manufacturers site first. Screen faults are common on laptops mainly because the screen is a moving part. You open and close it all the time! I don’t think its too costly to get screens fixed or replaced. It might just be a loose connection too.