Author Archive
Jackie asks how can she connect to her office computer from her home laptop. Presuming work don’t have some kind of Virtual Private Network connection they can set you up with, I’d say the best option might be to use the FREE version of LogMeIn which allows you to see and control the desktop of another computer via the Internet.
Nouman gets the message “NTLDR is missing” on starting up the computer. NTLDR is the boot loader for Windows NT systems including your XP so if it’s missing or corrupt you computer can’t start properly. First, check all hard drive cables. You could try updating your PC’s BIOS or resetting to default values. Otherwise you’ll need to boot from the XP installation disk and select R to repair the installation. When you reach the Recovery Console type the following commands to replace your corrupt versions:
copy d:\i386\ntldr c:\
copy d:\i386\ntdetect.com c:\
Where “d” is the drive letter assigned to your DVD/CD drive. When complete, take out the XP CD and restart.
Ravi is getting the message “A USB device has exceeded the power limits of its hub port.” This normally means that you have a USB device connected that is drawing more power than the hub can support. If all USB devices still work fine than you can safely ignore this message but if not you may need to get an external USB hub that has an external power supply so it’s not drawing power from the computer. You might also consider upgrading the Firmware/Drivers for your hub.
Andrew can’t seem to get online after playing the WOW game. There’s really too many possible reasons why you’ve no internet and since you’ve tried a few obvious things already like resetting the router, checking the connection, virus checking etc..Iwould suggest ringing your internet provider. They do go down regularly! Also, it’s possible you may have gone over your isp’s monthly bandwidth limit. Online gaming can do this easily!
Sherrie replaced the internal DVD writer in her PC and now the computer is telling here it cannot find the hardware device. It may sound obvious, but you need to double check you have everything connected correctly. A new DVD drive requires at least both a Data ribbon cable connection and a power connection. They may also require an audio connection. If you’re sure its installed correctly then the computer should either auto install a driver or ask you to supply one on a disk so if you’ve no disk you might need to download a driver from the manufacturers website.
On rare occasions, DVD drives just aren’t compatible with certain computers. This may be remedied by a firmware or bios update for your motherboard, available from the motherboard makers site.
