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January 5, 2010

Jason re-installed windows and now every time he restarts it goes straight to a Grub Command line. This is indicative of problems with the boot loader or master boot record. A possible solution might be to boot the pc from the Vista disc and go to repair console and type in fixmbr and fixboot.


January 5, 2010

Radha is getting the following error message on startup:

“A debugger has been found running on your system. Please unload it from memory and restart your program”

A possible workaround for this might be to click Start – Run – Type “msconfig”. Click the Boot.ini Tab – Advanced, then untick the “Debug” box.


January 5, 2010

Kelly’s computer restarts automatically but not in Safe Mode. Normally I’d say check your CPU temperature and check for faulty RAM but because the pc starts ok in safe mode it might indicate a virus. Run your updated anti-virus program in safe mode as well as checking the CPU and RAM. Also, Right-click My Computer > Properties > Advanced > Startup and Recovery Settings > Uncheck “automatically restart” in the System Failure section. This will stop the restarting and possibly give you a better indication of what’s causing the error. You can also check your Event Viewer for clues once you get started in normal mode.


September 2, 2009

John’s computer (Vista) restarts whenever he tries to download anything or run Regedit. Read the rest of this entry »


September 1, 2009

Keshav’s Vista based PC won’t power down correctly sometimes and when he next reboots the logon hangs and he gets a “read error”. Read the rest of this entry »